Success Story
KSB on the Way to the Digital Factory
With Approve, we can process complex special documentation in a transparent, effective, and user-friendly way. Complicated review and approval procedures are handled securely, reliably, and traceably on a single platform.Christian Strobl Operative Purchasing Pumps & Systems Pegnitz, KSB SE & Co. KGaA View webinar recording
The challenge: Manually collecting technical documents
Dimensional drawings, 3D models, and approvals must be obtained from suppliers in time and need to be reviewed and approved by different departments. Previously, information was exchanged via e-mail with attachments without a clear filing structure. This resulted in a high manual effort to search for documents, time-consuming communication through different channels and numerous correction loops due to missing information.
The result: Integrating the suppliers into the processes
Approve provides a unified system for document exchange with transparent and streamlined processes.
The challenge: Reducing the manual effort required to create test plans
In order to meet KSB Group's high quality standards, a wide range of different tests must be carried out and documented. To this end, the QCP (Quality Control Plan) is created on an order-by-order basis, coordinated with the customer, and adapted as necessary. Previously, the many media discontinuities (Microsoft Excel, SAP, e-mail, etc.) made internal and external communication extremely time-consuming. Checking the quality certificates and sending them to SAP generated an unnecessarily high manual effort.
The result: Digital end-to-end QA process with interfaces to SAP
With Approve, creating Quality Control Plans takes just a few clicks. There is now an end-to-end workflow for certificate inspection that also includes suppliers.
The challenge: High administrative effort when transmitting customer documentation
Complete documentation is essential for project completion in mechanical engineering. As the documents at KSB came from different data sources, merging them, adapting them to the customer's requirements, and sending them used to involve a great deal of manual effort.
The result: Fully automated generation of transmittals
With Approve, the creation of transmittals and customer-specific cover sheets is fully automated. The seamless connection of different systems provides a better overview of all documents, deadlines, approvals, etc. relevant to the order.
