Support

Here you can find solutions to technical problems, answers to frequently asked questions as well as tips and tricks regarding the usage of Fabasoft software products.

Helpful resources

Fabasoft Knowledge Base

Technical information about Fabasoft software products, hints for problem analysis, best practises and results of frequently raised service requests

Go to Knowledge Base

 

Product downloads and updates

Download the latest version of Fabasoft Folio and Fabasoft app.telemetry and benefit from constant enhancements. For the update to the new version, you only need the respective product license.

Go to download page

 

Supported Third-Party Products and Discontinuation of Features

Fabasoft Folio (PDF-Download)
Fabasoft app.telemetry (PDF-Download)

General Support Periods

Overview of the Fabasoft software product editions and the general support periods (PDF-Download)

Fabasoft Product Trainings

Get all the latest news and information concerning Fabasoft products directly from the Fabasoft experts. It is our pleasure to invite you to our product trainings.

Go to product training overview

Cloud Support

You can get personal support for the Fabasoft Cloud products directly in the Fabasoft Cloud.

Go to Service Desk

Fabasoft Cloud Products

For more information about our cloud support, please visit the appropriate product page:

Fabasoft Cloud

Digital transformation of your business process – boundless collaboration with customers and partners

 

Fabasoft Private Cloud

Enterprise File Sync and Share Appliance for secure mobility of your company data

 

Fabasoft Personnel File

Central and consistent management of personnel files

 

Secomo

Encryption Appliance with genuine end-to-end encrpytion – decryption takes place on the end device