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In addition to first-level support during business hours, 24/7 first-level support is optionally available to you as a cloud user. Through guaranteed response times of less than one hour (Enterprise and Superior editions) or less than two hours (Professional edition), you always receive quick answers.
Contact options
- Cloud Service Desk (support button in Fabasoft Business Process Cloud)
- E-Mail to cloudsupport@fabasoft.com
- Phone: Germany: +49 69 6435515 300 | Austria: +43 732 606162 300 | Switzerland: +41 31 310 06 43
- Contact Form
Helpful links
The Fabasoft Private Cloud offers you free second- and third-level support. Access the ticketing system in the Fabasoft Business Process Cloud to submit your questions.
Contact options
- Support button for administrators on management interface (Fabasoft Private Cloud)
- Fabasoft support service desk: Ticketing system in the Fabasoft Business Process Cloud
- Phone: Germany: +49 69 6435515 0 | Austria: +43 732 606162 0 | Switzerland: +41 31 310 06 30
- Contact Form
Helpful links
When using the digital personnel file in the Fabasoft Cloud, free first-level support is available to you as a cloud user (Fabasoft Cloud service page). In the Fabasoft Private Cloud, second- and third-level support is ready to assist your help desk and administrators (Fabasoft Private Cloud service page).
Contact options
- Fabasoft Cloud service desk (support button in the Fabasoft Cloud)
- Fabasoft support service desk: Ticketing system in the Fabasoft Cloud
- Phone: Germany: +49 69 6435515 300 | Austria: +43 732 606162 300 | Switzerland: +41 31 310 06 43
- Contact Form
Helpful links
Mindbreeze InSpire provides you with comprehensive assistance concerning the search for information in all of your company's data sources and for your own custom search applications.
For all your corporate data protection concerns, free second- and third-level support is available to assist your help desk or administrators.
Contact options
- Support button for administrators on the management interface of Fabasoft Secomo
- Fabasoft support service desk: Ticketing system in the Fabasoft Business Process Cloud
- Phone: Germany: +49 69 6435515 0 | Austria: +43 732 606162 0 | Switzerland: +41 31 310 06 30
- Contact Form
Helpful links
Get in touch with us!
Please use the following form to directly contact Fabasoft Cloud Support.