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Human-centric workflow: User friendly. Efficient. Intuitive.

People at the heart of process optimization

Matthias Kraus

Created on 19. July 2022

Several people hold wooden gears together, symbolizing a workflow process
Table of contents

Seamless and smoothly running workflows enhance efficiency and are a major contributor to a company’s performance. A well structured business process management (BPM) system is the key. By using BPMN 2.0, companies can map workflows based on their specific requirements and model them accordingly. This method serves to align a company’s operational activities more effectively with the corporate goals and strategies. There are several different BPM approaches. One of them is the human-centric workflow, which puts people at the center of process optimization and helps you improve your editorial workflow management.


Business process management

BPM allows companies to improve their business processes systematically. It involves analyzing and adapting the existing workflows as well as digitalizing and automating workflows. With the right system, they can be structured more effectively, more transparently, and with greater flexibility.

But even the best BPM tool won’t work by itself. Business process management isn’t a technology; it’s a procedure that is implemented by people. Automated workflows will only work if they are tailored to the people who use them.


Human-centric workflow: A focus on people

A human-centric workflow is one of the most significant types of business process management. It emphasizes human abilities and activities and supports them with automated features. Instead of letting machines handle steps entirely, this approach maintains a balance between automation and manual intervention.

One of its key features is the increased flexibility and adaptability it provides to the practical side of the business processes, allowing employees to respond more easily to events and to customize workflows. A human-centric workflow assumes responsibility for performance-intensive and time-consuming processes – whether it’s assigning tasks or executing the review or approval process. Coordination processes and notifications run automatically using a worklist and are sent straight to the relevant staff member. This gives people more time to focus on other essential work while maintaining full control and responsibility over all processes.


Editorial workflow management software

Whenever a process involves several people – such as the editorial process, image approval, or collaboration with external editorial teams – a human-centric workflow is the right solution. This approach facilitates communication between all parties involved, which in turn enhances both efficiency and quality in the process flow. Publishers, organizations, and businesses have a great deal to gain from this approach and would be wise to consider it when choosing appropriate tools. Platforms like Xpublisher – that put the focus on the person instead of the machine – feature a user-friendly interface, intuitive usability, and simple collaboration.