ISO 9001 - Quality Management

Since 2005 the entire Fabasoft company has been ISO 9001 certified.

Once a year our quality management is audited and certified by a leading certification body. The aims of the audit are to examine the conformity with demand models and the identifying of potential for the further development of the quality management system.

Fabasoft successfully passed the ISO 9001:2015 monitoring audit conducted by TÜV AUSTRIA CERT GmbH in October 2022.

Continuous Improvement

The quality management system at Fabasoft is a living system. This means that work methods, processes and their corresponding documentation are continuously adapted to the new data and constantly undergoing improvements.

All Fabasoft business-relevant processes are depicted in the form of graphic process diagrams in the process landscape in the internal system. The further development, checking and approval of these processes is the responsibility of the process owner and is defined for every process.

Focus on Customer Orientation

A strategic aim of Fabasoft lies in a strong customer orientation of the quality management system. At Fabasoft customer satisfaction is of the highest importance. Fabasoft customers have the opportunity to share their opinions and improvement suggestions with us. In regular meetings (User Group) customers can give their feedback directly to the Fabasoft employee in charge. The results and evaluations of customer surveys are analyzed and integrated into the improvement processes to ensure that the customer demands are met.

Certified subsidiaries

• Fabasoft International Services GmbH
  AT-4020 Linz, Honauerstrasse 4
  AT-1100 Vienna, Laxenburger Strasse 2
• Fabasoft Austria GmbH
  AT-4020 Linz, Honauerstrasse 4
  AT-1100 Vienna, Laxenburger Strasse 2
• Fabasoft R&D GmbH
  AT-4020 Linz, Honauerstrasse 4
  AT-1100 Vienna, Laxenburger Strasse 2
• Mindbreeze GmbH
  AT-4020 Linz, Honauerstrasse 2
  AT-1100 Vienna, Laxenburger Strasse 2
• Fabasoft Deutschland GmbH
  DE-60549 Frankfurt/Main, THE SQUAIRE 13, Am Flughafen
  DE-10117 Berlin, Leipziger Platz 8
  DE-80539 Munich, Maximilianstrasse 40
  DE-99084 Erfurt, Bahnhofstraße 38
• Xpublisher GmbH
  DE-80333 Munich, Schleißheimer Strasse 6-10
  DE-94469 Deggendorf, Ulrichsberger Straße 17, Haus G1
• Fabasoft Schweiz AG
  CH-3011 Bern, Spitalgasse 36
• Mindbreeze Corporation
  US-Chicago, IL 60606, 311 West Monroe Street, Suite 303
• Xpublisher Inc.
  US-Chicago, IL 60606, 311 W Monroe Street, Convene, 3rd floor
• KnowledgeFox GmbH
  AT-1100 Wien, Laxenburger Straße 2
• Fabasoft Approve GmbH
  AT-4020 Linz, Honauerstraße 4