Users of one tenant can not log in
Users of the domain/tenants are able to log in to the domain normally, while users of one tenant are not able to access the domain.
One Licence Model for Fabasoft is a "Concurrent User Licence" allowing a set number of users to work concurrently on a domain/tenant.
This setting can be controlled for each domain/tenant separately.
Verify that the issued licence and the selected "Concurrent User Licence" flag in the tenant match.
- Open the licence pertaining to the affected tenant
- Check the Number of Concurrent User Licences for your Software Product Suites
If the property is empty it means the software product suite doesn't use concurrent user licences
- Set the flag Concurrent User License in the tenant configuration accordingly
- Fabasoft Folio
- Fabasoft eGov-suite
when using one or multiple tenants