Performance Counters not available

Information

The Fabasoft Folio-Counter registration is handled during the setup of the Fabasoft Folio or eGov-Suite components, in some circumstances this registration with the Windows Performance Counters may be incomplete.

Solution

In order to add the Fabasoft Folio-Counters to the available counters execute the following steps:

1. Verify the content of the Registry Key
   

   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\COOPerformance\Performance

   • Check if the entries Library and PrefIniFile exists
   • Check it the file referenced in the Library entry exists on the server
2. In the command line, Issue the command
   

   unlodctr COOPerformance

   to remove any old Fabasoft Folio-Counters

3. Register the Fabasoft Folio-Counters with the one of the following commands, depending on the library path in the registry:

   • lodctr "C:\Program Files\Fabasoft\Components\Kernel\cooctr.ini"
     

   • lodctr "C:\Program Files\Fabasoft\Components\Base\cooctr.ini"
     

   • lodctr "C:\Program Files\Fabasoft\Components\Server\CooSrv\data\cooctr.ini"

Applies to

• Fabasoft Folio
• Fabasoft eGov-Suite