Performance Counters not available

Last update: 20 February 2018

Information

The Fabasoft Folio-Counter registration is handled during the setup of the Fabasoft Folio or eGov-Suite components, in some circumstances this registration with the Windows Performance Counters may be incomplete.

Solution

In order to add the Fabasoft Folio-Counters to the available counters execute the following steps:

  1. Verify the content of the Registry Key 
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\COOPerformance\Performance
    • Check if the entries Library and PrefIniFile exists
    • Check it the file referenced in the Library entry exists on the server
  2. In the command line, Issue the command
    unlodctr COOPerformance

    to remove any old Fabasoft Folio-Counters

  3. Register the Fabasoft Folio-Counters with the one of the following commands, depending on the library path in the registry: 
    • lodctr "C:\Program Files\Fabasoft\Components\Kernel\cooctr.ini"

    • lodctr "C:\Program Files\Fabasoft\Components\Base\cooctr.ini"

    • lodctr "C:\Program Files\Fabasoft\Components\Server\CooSrv\data\cooctr.ini"

Applies to

  • Fabasoft Folio
  • Fabasoft eGov-Suite