HTTP 404 is displayed on first call of Fabasoft Folio URL
HTTP 404 is displayed on first call of Fabasoft Folio URL
Summary
With RealNetworks Real Player Addon installed in Microsoft Internet Explorer, it could happen to get a HTTP 404 error when you first connect to Fabasoft Folio.
Information
- You connect to Fabasoft Folio with the URL, for example by entering the URL in your Internet Explorer, or by clicking a link in Microsoft Outlook.
- In Internet Explorer, the error HTTP 404 is displayed.
- You press F5 to refresh the page. The Fabasoft Webbrowser Client now starts as expected.
Solution
A customer could find out that the RealNetworks RealPlayer Add-On for Internet Explorer can lead to this behaviour.
To prevent this behaviour, disable the RealPlayer Add-On by choosing:
- Tools / Manage Add-Ons
- Select the RealPlayer Add-On and click "Disable".
Applies to
- Fabasoft Folio (all releases)
- Microsoft Internet Explorer