How to uninstall and remove Fabasoft Folio installation
How to uninstall and remove Fabasoft Folio installation
Summary
Under Windows, Fabasoft Folio can be uninstalled by the "Programs and Features" (Microsoft Windows Server 2008) or "Add/Remove Programs" (Microsoft Windows Server 2003) wizards of the operating system.
Under some circumstances in can be necessary to do a manual cleanup of a system. This guide shows the recommended way.
Information
A clean uninstall may be required in some rare situations, for example if the corresponding Folio domain does not exist anymore, after a setup failure or if you just want to make sure the system is clean.
For normal uninstall this procedure is not required.
Solution
- Do a backup to be able to restore the system in case of a problem
- Run the operating system uninstall wizard "Programs and Features" (Microsoft Windows Server 2008) or "Add/Remove Programs" (Microsoft Windows Server 2003) to uninstall all Fabasoft Folio components.
- Stop Internet Information Services (
- Open the Windows Task Manager and kill all processes relevant to Fabasoft Folio (e.g. by iisreset /stop )
- Delete the following registry keys (Fabasoft software keys):
- HKEY_LOCAL_MACHINE\Software\Fabasoft
- HKEY_CURRENT_USER\Software\Fabasoft
- HKEY_USERS\.DEFAULT\Software\Fabasoft
- HKEY_USERS\\Software\Fabasoft (these hives represent the CURRENT_USER hive of all users on the system, including service users)
- Delete the Windows service keys in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
- COOATS_1 Fabasoft Folio AT-Service (if multiple AT-Services are used, also COOATS_<2,3,...>
- coommd Fabasoft Folio Management Service
- COOPerformance Registered performance classes
- COOService___ COO-Services with major/minor domain id and service ID
- MMCService___ MMC-Services with major/minor domain id and service ID
- Restart the system
- Delete the following folders (in a standard installation). Not every folder needs to be present.
- C:\Program Files\Fabasoft
- C:\Windows\Temp\Fabasoft
- C:\ProgramData\Fabasoft (Windows Server 2008)
- C:\Users\\AppData\Local\Fabasoft (Windows Server 2008) - do this for every user directory
- C:\Documents And Settings\Application Data\Fabasoft (Windows Server 2003)
- C:\Documents And Settings\\Local Settings\Application Data\Fabasoft (Windows Server 2003) - do this for every user directory
- If the permission to directories is denied, try to take ownership to the directories. If it still fails, double-check, if Fabasoft services are still running.
After this procedure, no references to Fabasoft Folio or Fabasoft Folio domains exist and a clean re-installation can be done.
Warning: For future or older Fabasoft Folio releases, this guide may change and additional steps might be necessary.
Applies to
- Fabasoft Folio (all versions)
- Fabasoft eGov-Suite (all versions)
- Fabasoft eCRM-Suite (all versions)