Empty letter after finalizing a form letter

Last update: 4 August 2017

Empty letter after finalizing a form letter


You may see an empty letter after you've finalized your form letter. If you try manually to finish the mail merge by pressing  Finish & Merge ==> Edit individual Documents...

Empty letter after finalizing a form letter

you may get this error message:

Word found locked fields during the update. Word cannot update locked fields.


There might be locked Microsoft Word fields (DocProperties, Mergefields, etc.) in your form template.


Open the series letter and  unlock all fields  by pressing  CRTL+A  to select the whole document and afterwards  CRTL + SHIFT + F11  to unlock the fields.


To lock a field press:  CRTL + F11

Applies To


  • Microsoft Word 2003
  • Microsoft Word 2007
  • Microsoft Word 2010


Microsoft Visual Basic Macro to find the locked field

Sub FindLock()
' FindLock Macro
Dim iField As Integer
Dim vResponse As Variant

For iField = 1 To ActiveDocument.Fields.Count
	If ActiveDocument.Fields(iField).Locked Then
		vResponse = MsgBox("Continue Searching?", vbYesNo)
		If vResponse = vbNo Then Exit For
	End If
Next iField

End Sub