Client Information Tool

Last update: 6 April 2022

This tool collects information about a client's installed software and user configuration.

(SHA-256: F05460043E09BC2BE624E1DD44DEEFFA33CC6743FC6468F72512556510167D3E)
Current Version 1.5

Release Notes

Changes 1.5
- Use current working directory for temporary files, to support clients with temp folder protection
Changes 1.4
- Add support for new Side-By-Side Plugin Installations.
- Use SHA-256 for calculated hashes.
Changes 1.3
- Improved listing of Filetype Associations
- Add Support for new Fabasoft Folio Client
- Listing of Group Policy Internet Explorer Zone Settings
Changes 1.2
- Improved Registry Evaluation for Clients where normal Registry Evaluation has been disabled
- Determine Default Browser
Changes 1.1
- Evaluate Environment Variables
Changes 1.0
- Support Clients where Registry Evaluation has been disabled
Changes 0.9
- Evaluation of Installed Applications
Changes 0.8
- Listing of Filetype Associations
- General Code Improvements
Changes 0.7
- Improved Zip File Handling
- Localization Support
- German Localization
- Internet Explorer Extension Listing
- Microsoft Office AddIn Listing
Changes 0.6
- Initial Release


  1. Copy the file ClientInformationTool.cmd onto the client from which the information should be collected
  2. Execute ClientInformationTool.cmd , with the user account whose information should be collected, by double clicking on the file

Windows policy settings, such as the deactivation of powershell, or virus scanners may prevent the execution of the script. Therefore, please test the execution under user permissions if it can execute.


After finishing execution, a file named should exist in the current directory. Should there be insufficient access rights to store the file in the current directory, it will display the path to a temporary location containing a file named . If the tool fails because of any other error it will display a message regarding the necessary steps to gather the collected information.

Tested environments

  • Windows XP
  • Windows 7 (x86)
  • Windows 7 (x64)
  • Windows 8 (x64)
  • Windows 8.1 (x64)
  • Windows 10 (x64)
  • Windows 11 (x64)
  • Windows Terminal Server 2008 R2

Collected information

  • Operating system version, architecture and environment variables
  • Network configuration
  • Installed Microsoft hotfixes
  • User's name, windows domain and group memberships
  • Version, size and filehash of the installed version of Internet Explorer
  • Internet Explorer security zone configuration
  • Installed Internet Explorer Extensions
  • Version, size and filehash of the installed version of Mozilla Firefox (if any)
  • Version, architecture, size and filehash of the installed versions of Microsoft Office Outlook, Word, Excel and PowerPoint
  • Installed Microsoft Office Outlook, Word, Excel and PowerPoint AddIns
  • Application and system event logs (on Windows XP only for administrative users)
  • Overview of the configuration and installation details for currently installed Fabasoft Software
  • Version, size, filehash and configuration of the installed versions of Fabasoft Toolmanager, Fabasoft Folio Plugin, Microsoft Office AddIns and Fabasoft Folio Cloud Plugin
  • Logfiles generated by the Fabasoft Toolmanager and/or Fabasoft Folio Plugin
  • Version, size, filehash and configuration of the installed version of the Fabasoft Printer Ports