Knowledge Base

The Knowledge Base offers access to technical information about Fabasoft software products, hints for problem analysis, best practises and results of frequently raised service requests.  To search the Knowledge Base, use the Mindbreeze search.

  • Configure basic authentication for the Mindbreeze configuration site on Linux (via Apache mod_ssl module)
    Summary In order to only grant specific users access to the Mindbreeze configuration on Linux it is possible to place the configuration site behind a reverse proxy requiring basic authentication. This article describes the necessary steps to set up the proxy, a sample proxy configuration...
  • The true story about Object IDs
    This article describes how the Fabasoft Components kernel calculates new Object IDs. Description When a new object is created the Fabasoft Components kernel asks the Fabasoft Components COO service for the next available Object ID. The Object ID is the last part of the Object...
  • Automatic object locks
    Information Beginning with Fabasoft eGov-Suite 7.0 and Fabasoft Folio 2007 the Fabasoft kernel provides an automatic lock feature when object properties are modified without explicit locking. Details If an object property is modified and the object was not locked, the kernel writes an event log...
  • SQL Stress Tool
    SQLStress is a tool to stress test a Microsoft SQL Server installation. Its main purpose is to find infrastructure problems within an installation. It can also be used for hardware sizing, system tuning or benchmarking. The focus is on simplicity. You should be up and...
  • Firefox has not produced the result file within the maximum allowed time span
    Summary During conversion on Linux using firefox you may receive this error message: Firefox hasn't produced the result file within the maximum allowed time span Information ps2pdf cannot be found in folder /usr/bin/ but in /usr/local/bin. ps2pdf is necessary to convert postscript into pdf files...
  • Executing Expressions without Expression Tester
    Summary Sometimes it is necessary to execute expressions without the use of the Fabasoft Expression Tester. This is possible by using the fsceval command line tool to execute these expressions. Information The fsceval tool is provided on all Fabasoft Servers in a domain environment. Please...
  • Fabasoft iArchive Hotfix - Inconsistencies when objects are restored
    Summary Under the prevailing circumstances data changes can occur when archived objects are restored. A hotfix is available from Fabasoft. Information Under the following circumstances data changes or data corruption can occur for involved objects: Fabasoft iArchive is in use, AND CSV migrations are in...
  • Performance Issues with Oracle 12c
    Information We got information from a customer that upgrading the underlaying Oracle Database 11g to Oracle Database 12c brought up obvious performance issues with Fabasoft Folio / Fabasoft eGov-Suite products. For example, the startup time of the Fabasoft Folio Backendservices in a test environment increased...
  • IIS - The module fscvext.dll failed to load. The data is in the error
    Infomation This behavior may occur, if you revert your web- or conversion server to an erlier version of Fabasoft Folio. fscvext.dll is the ISAPI module responsible to redirect web request to the Fabasoft Kernel. Fabasoft registers it's ISAPI module fscvext.dll in IIS. If the uninstallation...
  • Word 2016 DocProperty problems after Microsoft Office security update (September 2017)
    Information We got informed of customers that information in Word documents is lost after the installation of September 2017 security update KB 4011039 and KB3213656 for Microsoft Office 2016. Symptoms are missing data in table cells (normal text, DocProperties, mail merge fields) when Word documents...
  • Mindbreeze Web Client not working on Windows 10 with Kerberos
    Information With Kerberos Single-Signon activated, Windows 10 clients cannot connect to a Mindbreeze Client Webservices. Authentication is denied. This behaviour is caused by the new Windows 10 functionality "Credential Guard" that restricts delegation of Kerberos tickets, that is neccessary to authenticate and communicate between services...
  • Linux: LDAP Authentication and PAM
    Information Under Linux, the LDAP configuration for the Fabasoft Folio Webservices is done in the Virtual Application Configuration (Default: FSCVAPP@1.1001:DefaultConfig). With that single configuration, by default it is not possible to request special password input from the user when signing objects. If additional passwort request...
  • Usage of cURL library in Fabasoft Folio Client
    Starting with Fabasoft Folio 2016 UR3 (16.0.7) the Fabasoft Folio Client is enhanced by a second library to communicate with the Fabasoft Folio Webservices. The old library is WinInet, the newer library is cURL. In the following table the default behaviour and the registry key...
  • Java Out Of Memory Exceptions
    Information Each Fabasoft Folio Kernel instance starts it's own Java Environment to process Java code and also 3rd-party Java libraries. Although the Java environment is running inside of the Fabasoft Folio Kernel process, it has it's own memory management. If the Java environments runs out...
  • Contents may possibly not be saved when using Microsoft Internet Explorer 8.0
    Summary You have opened a document in Fabasoft Folio or the Fabasoft eGov-Suite and the changes are not saved to the server. There is no error message on the client but the changed document is usually stored in a temporary directory on the client. Information...
  • HTTP 404 error when connecting to Fabasoft Web service on Microsoft Windows 2008 R2
    Summary Under some circumstances you get an error HTTP 404 when connecting to a Fabasoft Web service on Windows 2008 R2. The [Enter] page is displayed (so authentication works correctly), but the redirect to the fscvext.dll fails with HTTP 404. In IIS log you see...
  • Automatic object locks
    Automatic object locks Beginning with Fabasoft eGov-Suite 7.0 and Fabasoft Folio 2007 the Fabasoft kernel provides an automatic lock feature when object properties are modified without explicit locking. If an object property is modified and the object was not locked, the kernel writes an event...
  • Blocking situations in a Microsoft SQL Server database
    Summary Based on the user behaviour and the load on a specific Fabasoft production environment it can be possible that you notice situations in your Microsoft SQL Server database where a long running query blocks other SQL statements. This can lead to blocked threads of...
  • Conversion to PDF-A fails
    Conversion to PDF-A fails Symptoms You may receive an error code 1 while converting a content object into a PDF/A object: The command line conversion returns with error code: 1 You're using GPL Ghostscript as conversion tool. Converting a Note object to PDF works properly...
  • Different results depending on how properties are read in expressions
    Different results depending on how properties are read in expressions When properties of objects are read in Fabasoft expressions and then used as in-parameters for methods different results can appear depending on the way the properties are read. Option 1: Reading the property via .:...
  • Error when calling fsccab81.CABExtractFromCAB
    Error when calling fsccab81.CABExtractFromCAB Summary Symptoms Error after scanning an image document using a Windows Webservice. Webservice Eventlog might show: Application error Error: COO.1.1.1.2662/COOSYSTEM@1.1:DLLERR_FAILURE Text: DLL: Error when calling "fsccab81.CABExtractFromCAB" (The system cannot open the device or file specified. (0x8007006E/2147942510)) Object: 10.7800.1.16{Administrator, System}[____R___________:1] Action: 1.1001.1.75804[____RC_______D__:1]...
  • Fabasoft Folio 2009 Update and Upgrade Guide
    Fabasoft Folio 2009 Update and Upgrade Guide Update Fabasoft Folio 2008 to Fabasoft Folio 2009 This guide describes the update of a Fabasoft Folio 2008 installation to Fabasoft Folio 2009. Update Fabasoft Folio 2008 to Fabasoft Folio Enterprise 2009 The update of Fabasoft Folio 2008...
  • Fabasoft Folio update from version 8.0 to 9.0 may fail with object definition missing
    Fabasoft Folio update from version 8.0 to 9.0 may fail with object definition missing Summary During update from Fabasoft Folio 2008 to Fabasoft Folio 2009 the setup process fails with this message: Error: Attribute "FSCRSS@1.1001:objfeed": object definition missing Found in definition of FSCRSS@1.1001:RSSFeedConfigurationClass "FSCRSS@1.1001:DefaultConfiguration", input...
  • Firefox crashes caused by enabled content compression
    Firefox crashes caused by enabled content compression Summary Mozilla Firefox crashes on the action “ Compare contents ” with a Microsoft Windows web server because content compression is activated. One possible reason is that content compression has been enabled during app.strudl Software-Telemetry server setup. In...

Available hotfixes

Available hotfixes for Fabasoft Folio and the Fabasoft eGov-Suite (PDF-Download)

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