Transparency - Public Cloud

Building trust on perfect transparency

Fabasoft is listed in the Prime Standard of the Frankfurt Stock Exchange (WKN (D) 922985) and has based its work on a strategy of perfect transparency for more than 27 years. This approach applies not only to our shareholders, but also to each and every one of our customers.

Made in Europe: Fabasoft is building and maintaining its Cloud infrastructure by itself and independently. Origin as well as IT added value lie in Europe. Since the entire source code is stored in Europe, European autonomy is guaranteed. Taxes and fees are paid in Europe.

Data protection and data security

Continuous protection of your data: Fabasoft’s uniform licence agreements warrant that European law and European data protection always apply to the Cloud services. Protection and security of your company and personal data is Fabasoft’s top priority. Fabasoft does neither sell customer data nor cooperate with data dealers. The site is strictly free of ads. Communication between your web browser and the Fabasoft Cloud is encrypted according to the secure http standard TLS. In addition, the encryption type Perfect Forward Secrecy (PFS) is applied.

Comprehensive product certifications: Fabasoft goes beyond its own strict commitment and regularly submits to audits by international, independent and noted auditors. Fabasoft has successfully completed the “EuroCloud Star Audit”. Fabasoft is the first company in the world to receive five stars for its Cloud services, the highest possible certification by the international “EuroCloud Star Audit” (ECSA V3.0). The certification system used for the audit and for the external quality evaluation of Cloud services in Europe is based on best practices and is carried out by the renowned organisation EuroCloud Europe.​ On top Fabasoft is one of very few companies worldwide to be certified according to the “Certified Cloud Service” certificate of the TÜV Rheinland (Cloud Security). Additional certificates are ISO/IEC 27001 (Information security) and ISO/IEC 20000-1 (IT service management) as well as ISO/IEC 27018 (Protection of personally identifiable information) by TÜV Austria. The Fabasoft Cloud is furthermore checked according to ISAE 3402 Type 2 (internal control system and efficiency of controls) by PwC.

Helpful resources

Performance Characteristics of Data Security: PDF-Download

Cloud Assurance (ENISA) - Trustworthiness and reliability of Fabasoft’s Cloud services: PDF-Download

Data centres with maximum security

Your data is as valuable as gold. You decide where your data is stored: You decide on the physical storage location (Cloud location) of your data. Each location is a separate, autonomous, maximum security data centre. The Fabasoft Cloud data centres are located in Germany, Austria and Switzerland, guaranteeing maximum security with regard to data and access. Therefore, national law applies. This is of particular importance with regard to compliance requirements. Regarding your highly sensitive data, this is the only way to ensure that all legal requirements in the area of data protection are met.

Cloud location Germany: In Germany, the Fabasoft Cloud stores data in the high performance data centres NBG3 and NBG6 hosted by noris Network AG in Nuremberg.

Maximum availability and reliability: The entire hardware and software environment of the three high-performance data centres is designed for a maximum of availability and reliability, easy scalability, high security and simple administration. Your data is stored on encrypted hard disks or encrypted partitions of hard disks, and mirrored. This serves as a protection against data loss in the case of a hardware defect. In 2010, Fabasoft introduced an internal control system based on COBIT, a framework for managing and steering of IT. The aim of this system is to warrant the availability, reliability and integrity of data at Fabasoft’s data centres. Within the framework of an ISAE 3402 Type II Report, compliance is checked annually by an auditor.

Cloud location Austria: In Austria, the Fabasoft Cloud stores data in the high performance data centres of the T-Systems Austria GmbH in Vienna.

Helpful resources

Performance Characteristics of Data Center Operation: PDF-Download

Fabasoft cloud system status:  Planned system maintenance work

 

Looking for an On-Premise solution? Click here for the Fabasoft Private Cloud: Fabasoft Private Cloud

Cloud location Switzerland: In Switzerland, the Fabasoft Cloud stores data in the high performance data centres of the Deltalis SA in Attinghausen, in Uri canton.
2016-08-23