Support and Service for Fabasoft Secomo

With our free-of-charge second and third level support, we ensure an ideal support for your help desk or your administrators. We always deal with your request personally, quickly and in a competent manner: no calls put endlessly on hold, no unqualified callcenter answers.

Your direct line to support

There are several ways to get in touch with support:

Support button for administrators on the Fabasoft Secomo management interface

Fabasoft support service desk: Direct contact with the ticketing system in the Fabasoft Cloud

Telephone:

Germany: +49 69 6435515 0

Austria: +43 732 606162 0

Switzerland: +41 31 310 06 30

Contact form

We will deal with your request as quickly as possible.

Full control

The support application Fabasoft app.telemetry allows you to extend your user experience. Check the availability of services and of response times, as well as the compliance with the service levels.