Support and Service for Fabasoft Secomo

With our free-of-charge second and third level support, we ensure an ideal support for your help desk or your administrators. We always deal with your request personally, quickly and in a competent manner: no calls put endlessly on hold, no unqualified callcenter answers.

Your direct line to support

There are several ways to get in touch with support:
 

Support button for administrators on the Fabasoft Secomo management interface

 

Fabasoft support service desk: Direct contact with the ticketing system in the Fabasoft Cloud

 

Telephone:

Germany: +49 69 6435515 0

Austria: +43 732 606162 0

Switzerland: +41 31 310 06 30

 

 
Contact form

Contact form

We will deal with your request as quickly as possible.
 

Data processing

We will process your personal data for the purpose of handling your request and will contact you accordingly by email. For more information on how we process your data and how you can cancel the receipt of information, see our Privacy Policy.

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Full control

The support application Fabasoft app.telemetry allows you to extend your user experience. Check the availability of services and of response times, as well as the compliance with the service levels.

Helpful resources

 

 

App Store Google Play

Fabasoft Cloud App: Download for iOS and Android

Fabasoft Cloud Worklist App: Download for iOS