Support and Service for Fabasoft Secomo
With our free-of-charge second and third level support, we ensure an ideal support for your help desk or your administrators. We always deal with your request personally, quickly and in a competent manner: no calls put endlessly on hold, no unqualified callcenter answers.
Your direct line to support
There are several ways to get in touch with support:
Support button for administrators on the Fabasoft Secomo management interface
Fabasoft support service desk: Direct contact with the ticketing system in the Fabasoft Cloud
Telephone:
Germany: +49 69 6435515 0
Austria: +43 732 606162 0
Switzerland: +41 31 310 06 30
Contact form
Contact form
We will deal with your request as quickly as possible.
Full control
The support application Fabasoft app.telemetry allows you to extend your user experience. Check the availability of services and of response times, as well as the compliance with the service levels.