Support and Service for Fabasoft Scrum
Our support is the perfect help for Fabasoft Scrum users. We always deal with your request personally, quickly and in a competent manner: no calls put endlessly on hold, no unqualified callcenter answers.
Fabasoft Scrum can be used in the Fabasoft Cloud or in the Fabasoft Private Cloud. In the Fabasoft Cloud we offer free-of-charge first level support for all Fabasoft Cloud users and applications (Go to the service page of the Fabasoft Cloud). In the Fabasoft Private Cloud your help desk or your administrators benefit from our free-of-charge second and third level support (Go to the service page of the Fabasoft Private Cloud).
Your direct line to support
There are several ways to get in touch with support:
24/7 directly from within the Fabasoft Cloud:
Cloud Service Desk (click the Support-Button)
Fabasoft support service desk: Direct contact with the ticketing system in the Fabasoft Cloud
Telephone:
Germany: +49 69 6435515 300
Austria: +43 732 606162 300
Switzerland: +41 31 310 06 43
Contact form
Contact form
We will deal with your request as quickly as possible.
Helpful resources
Contract and contractual information
(Fabasoft Cloud)
Planned system maintenance and Monitoring reports
(Fabasoft Cloud)
