Support and Service for Fabasoft Scrum

Our support is the perfect help for Fabasoft Scrum users. We always deal with your request personally, quickly and in a competent manner: no calls put endlessly on hold, no unqualified callcenter answers.

Fabasoft Scrum can be used in the Fabasoft Cloud or in the Fabasoft Private Cloud. In the Fabasoft Cloud we offer free-of-charge first level support for all Fabasoft Cloud users and applications (Go to the service page of the Fabasoft Cloud). In the Fabasoft Private Cloud your help desk or your administrators benefit from our free-of-charge second and third level support (Go to the service page of the Fabasoft Private Cloud).

Your direct line to support

There are several ways to get in touch with support:
 

24/7 directly from within the Fabasoft Cloud:
Cloud Service Desk (click the Support-Button)

 

Fabasoft support service desk: Direct contact with the ticketing system in the Fabasoft Cloud

 

Telephone:

Germany: +49 69 6435515 300

Austria: +43 732 606162 300

Switzerland: +41 31 310 06 43

 

 
Contact form

Contact form

We will deal with your request as quickly as possible.
 

Data processing

We will process your personal data for the purpose of handling your request and will contact you accordingly by email. For more information on how we process your data and how you can cancel the receipt of information, see our Privacy Policy.

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Helpful resources

 

Contract and contractual information
(Fabasoft Cloud)

 

Planned system maintenance and Monitoring reports
(Fabasoft Cloud)

 

 
User Help

App Store Google Play

Fabasoft Cloud App zum Download für iOS und Android