Support and Service for the Fabasoft Private Cloud

With our free-of-charge second and third level support, we ensure an ideal support for your help desk or your administrators. We always deal with your request personally, quickly and in a competent manner: no calls put endlessly on hold, no unqualified callcenter answers.

Your direct line to support

There are several ways to get in touch with support:
 

Support button for administrators on the management interface of the Fabasoft Private Cloud

 

Fabasoft support service desk: Direct contact with the ticketing system in the Fabasoft Cloud

 

 

Telephone:

Germany: +49 69 6435515 0

Austria: +43 732 606162 0

Switzerland: +41 31 310 06 30

 

 
Contact card

Contact form

We will deal with your request as quickly as possible.
 

To prevent automated spam submissions leave this field empty.

Full control

The support application Fabasoft app.telemetry allows you to extend your user experience. Check the availability of services and of response times, as well as the compliance with the service levels.

Fabasoft app.telemetry Screenshot

Helpful resources

 

 

 
First steps (PDF-Download; in German)

 

 
Operations Manual (PDF-Download)

App Store Google Play

Fabasoft Cloud App: Download for iOS and Android

Fabasoft Cloud Worklist App: Download for iOS