Professional Services
For over 15 years Fabasoft Professional Services has been providing organisational and technical support to help customers achieve their goals.
We implement customer projects for public administrations, quasi-public institutions and companies in the private sector within the German-speaking region. With our Fabasoft products we help the customer with the realisation process of its specific requirements. We provide holistic support for the customer and offer among other things expertise in the fields of project management, integration, training and operational management.
Our customers include administrative organisations on a federal, state/canton and communal level/commune, quasi-public organisations as well a well-known companies from the private sector.
Our services
The Professional Services Organisation provides among other things services linked with Fabasoft products:
Analysis and optimisation of business processes
Specification, implementation and execution of data migrations
Detailed specification of customer or specialist requirements
Integration and implementation of specialist applications
Development support and development services
Concept and execution of customer-specific testing processes
Installation, commissioning, operation management and operation management support of Fabasoft installations in the data centres of the customers or in Fabasoft data centres
User support by means of personal coaching or via the helpdesk
Support models
Individually designed training services tailored to usage profiles
Consultation and project management; projects led by project managers certified in compliance with IPMA