Professional Services

For over 15 years Fabasoft Professional Services has been providing organisational and technical support to help customers achieve their goals.

We implement customer projects for public administrations, quasi-public institutions and companies in the private sector within the German-speaking region. With our Fabasoft products we help the customer with the realisation process of its specific requirements. We provide holistic support for the customer and offer among other things expertise in the fields of project management, integration, training and operational management.

Our customers include administrative organisations on a federal, state/canton and communal level/commune, quasi-public organisations as well a well-known companies from the private sector.

Our services

The Professional Services Organisation provides among other things services linked with Fabasoft products:

 

 
Analysis and optimisation of business processes

 

 
Specification, implementation and execution of data migrations

 

 
Detailed specification of customer or specialist requirements

 

 
Integration and implementation of specialist applications

 

 
Development support and development services

 

 
Concept and execution of customer-specific testing processes

 

Installation, commissioning, operation management and operation management support of Fabasoft installations in the data centres of the customers or in Fabasoft data centres

 

 User support by means of personal coaching or via the helpdesk

 

 
Support models

 

Individually designed training services tailored to usage profiles

 

Consultation and project management; projects led by project managers certified in compliance with IPMA