Planned system maintenance work
In order to provide you with the highest possible software and service quality, we need to do maintenance work on our servers from time to time.
Maintenance plan 2020 - the following maintenance weekends are planned for 2020
| Version | Maintenance weekend |
| 2020 April Release | Saturday 04.04.2020 - Sunday 05.04.2020 |
| 2020 June Release | Saturday 20.06.2020 - Sunday 21.06.2020 |
| 2020 September Release | Saturday 12.09.2020 - Sunday 13.09.2020 |
| 2020 November Release | Saturday 07.11.2020 - Sunday 08.11.2020 |
A more detailed planning will be announced before the respective maintenance window.
On Sunday, April 06 2020 we are carrying out some maintenance work between 09:00 a.m. 03:00 p.m. (CEST). Fabasoft Cloud will still be available for you during this period. We apologize if there should be delays between 09:30 a.m. and 10:30 a.m. (CEST) and when working with the Fabasoft Cloud services and hope that you enjoy the great new additions!
Monitoring reports
Permanent availability and quick response times are incredibly important to us! Here you can follow the service level key performance indicators for the Fabasoft Cloud services.
| Fabasoft Cloud Österreich | August | September | October | November | December | January |
| Availability | 99.95% | 100.00% | 100.00% | 100.00% | 100.00% | 100.00% |
| Average speed (data center) | 50 ms | 49 ms | 46 ms | 38 ms | 42 ms | 47 ms |
| Average speed (client) | 849 ms | 808 ms | 780 ms | 800 ms | 846 ms | 833 ms |
| Fabasoft Cloud Deutschland | August | September | October | November | December | January |
| Availability | 99.95% | 100.00% | 100.00% | 100.00% | 100.00% | 100.00% |
| Average speed (data center) | 126 ms | 103 ms | 84 ms | 79 ms | 79 ms | 102 ms |
| Average speed (client) | 1,175 ms | 1,133 ms | 1,190 ms | 1,200 ms | 1,267 ms | 1,208 ms |
| Fabasoft Cloud Schweiz | August | September | October | November | December | January |
| Availability | 99.95% | 100.00% | 100.00% | 100.00% | 100.00% | 100.00% |
| Average speed (data center) | 160 ms | 139 ms | 122 ms | 97 ms | 286 ms | 176 ms |
| Average speed (client) | 617 ms | 633 ms | 849 ms | 1,083 ms | 979 ms | 961 ms |
| Mindbreeze InSpire | August | September | October | November | December | January |
| Availability | 100.00% | 100.00% | 100.00% | 100.00% | 100.00% | 100.00% |
Values up until and including January, 31th 2019 are considered.
Measurement of the response times and availability is done with Fabasoft app.telemetry.