Planned system maintenance work and monitoring reports

In order to provide you with the highest possible software and service quality, we need to do maintenance work on our servers from time to time.

Maintenance plan 2021 - the following maintenance weekends are planned for 2021

Version Maintenance weekend
2021 February Release Saturday 06.02.2021 – Sunday 07.02.2021
2021 April Release Saturday 10.04.2021 – Sunday 11.04.2021
2021 July Release Saturday 17.07.2021 – Sunday 18.07.2021
2021 September Release Saturday 11.09.2021 – Sunday 12.09.2021

2021 November Release

Saturday 13.11.2021 – Sunday 14.11.2021

Currently there is no planned maintenance work.

Monitoring reports

Permanent availability and quick response times are incredibly important to us! Here you can follow the service level key performance indicators for the Fabasoft Cloud services.

 

Fabasoft Cloud location Austria March April May June July August
Availability 100.00% 100.00% 99.958% 100.00% 100.00% 100.00%
Average speed (data center) 232 ms 271 ms 282 ms 293 ms 315 ms 320 ms
Average speed (client) 1,036 ms 968 ms 973 ms 997 ms 982 ms 1,011 ms

 

Fabasoft Cloud location Germany March April May June July August
Availability 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
Average speed (data center) 145 ms 124 ms 102 ms 107 ms 153 ms 189 ms
Average speed (client) 1,042 ms 1,106 ms 927 ms 927 ms 934 ms 1,010 ms

 

Fabasoft Cloud location Switzerland March April May June July August
Availability 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
Average speed (data center) 342 ms 341 ms 145 ms 133 ms 138 ms 172 ms
Average speed (client) 932 ms 971 ms 946 ms 885 ms 828 ms 984 ms

 

Mindbreeze InSpire March April May June July August
Availability 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%

Values up until and including August, 31th 2021 are considered.

Measurement of the response times and availability is done with Fabasoft app.telemetry.