Planned system maintenance work

In order to provide you with the highest possible software and service quality, we need to do maintenance work on our servers from time to time.

On Thursday, February 01st 2018 we are carrying out some urgent maintenance work between 11:00 am and 11:30 pm (CET) to provide you with the highest possible software and service quality. Fabasoft Cloud will not be available during this period. We apologize for any inconvenience this may cause.

Monitoring reports

Permanent availability and quick response times are incredibly important to us! Here you can follow the service level key performance indicators for the Fabasoft Cloud services.

 


Fabasoft Cloud Österreich July August September October November December
Availability 100.00% 99.99% 99.99% 100.00% 100.00% 100.00%
Average speed (data center) 124 ms 126 ms 166 ms 122 ms 125 ms 112 ms
Average speed (client) 949 ms 935 ms 915 ms 1,108 ms 1,154 ms 1,141 ms

 


Fabasoft Cloud Deutschland July August September October November December
Availability 99.96% 100.00% 100.00% 100.00% 100.00% 100.00%
Average speed (data center) 286 ms 250 ms 278 ms 218 ms 192 ms 151 ms
Average speed (client) 1,596 ms 1,356 ms 1,506 ms 3,147 ms 2,500 ms 2,870 ms

 


Fabasoft Cloud Schweiz July August September October November December
Availability 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
Average speed (data center) 138 ms 67 ms 195 ms 293 ms 272 ms 230 ms
Average speed (client) 2,677 ms 750 ms 758 ms 639 ms 561 ms 572 ms

 


Mindbreeze InSite July August September October November December
Availability 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%

 


HeadsUp! User Engagement July August September October November December
Availability 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%

Values up until and including December, 31th 2017 are considered.

Measurement of the response times and availability is done with Fabasoft app.telemetry.