Support and Service for the Fabasoft Business Process Cloud

Fabasoft offers you free-of-charge first level support - optionally also 24/7 first level support.

We always deal with your request personally, quickly and in a competent manner: no calls put endlessly on hold, no unqualified call center answers. Through guaranteed response times of less than 1 hour (Enterprise and Superior editions), or less than 2 hours (Professional edition) you will always receive quick answers to your questions.

Your direct line to support

There are several ways to get in touch with support:

24/7 directly from within the Fabasoft Cloud:
Cloud Service Desk (click the Support-button)


Germany: +49 69 6435515 92
Austria: +43 732 606162 300
Switzerland: +41 31 310 06 43



Contact form

Contact form

We will deal with your request as quickly as possible.

We will process your personal data for the purpose of handling your request and will contact you accordingly via email. For more information on how we process your data and how you can cancel the receipt of information, see our Privacy Policy.

App Store Google Play

Fabasoft Cloud App: Download for iOS and Android

Fabasoft Cloud Worklist App: Download for iOS