Benefits of Fabasoft app.telemetry
Benefits and features
End user experience monitoring
Fabasoft app.telemetry enables you to monitor the actual response time behaviour at the users’ workstations.
Facts based on real transactions
Fabasoft app.telemetry does not use “synthetic” measurements, but real, unaltered transactions carried out by the users.
Tracing business transactions
Business transactions (user transactions) can easily be traced across applications and infrastructure elements – right up to the workstation (application transaction profiling).
Analysing application-internal processes
An effective diagnosis of performance problems often requires an understanding of the application-internal processes (application component deep-dive monitoring).
Evaluation
Management dashboards
Management dashboards provide up-to-date information on the adherence to the service levels, the response time behaviour at the workstations as well as the usage of mission-critical applications.
Online reports and analyses
Within the framework of the TOP-10 reports, the analysis of the entire application usage as well as combinable views (drill down) let you find bottlenecks quickly.
Comparison with reference dates
Information on the response time behaviour at the workstations, on the system load or the data volume ensures that any deviations or trends are spotted immediately in a direct comparison with reference dates.
Monitoring
Monitoring availability and response time behaviour
Fabasoft app.telemetry lets you continually monitor the ratios relevant to the service levels, and automatically reports any deviations to the IT operations team.
Monitoring of infrastructure components
Standard system management functions such as the monitoring of resources, automatic notifications, etc. perfectly complement the range of Fabasoft app.telemetry’s functions.
Feedback
Feedback option for users
Your users can send feedback to the Help desk right from within the application that is concerned, and can include screenshots, system information and the last business transaction that was carried out.
Problem analysis without the need of dedicated reproducibility
When you need to analyse a problem, Fabasoft app.telemetry always provides you with the actual business transaction that led to the problem (use cases).
