Review of the Fabasoft egovday 2018 - Munich

This year’s Fabasoft series of egovdays started in Munich. On January 23, 2018, moderator Doris Strugl welcomed more than 140 customers at “The Charles Hotel”.

In his keynote address “What cyber security can learn from medieval castle building”, Dr. Christian Folini, historian, security adviser and author, pointed out several interesting parallels between the defence structures of medieval castles and cyber defence. His presentation focused on three problems in the area of defence and illustrated how the solutions that were used to overcome them in castle building can be transferred into our times. A single weakness within the entire system can be enough to make a cyber attack successful. Dr. Folini ended his speech on three safety precautions that every organisation should observe: Installing security updates, keeping a detailed inventory, and bug bounty software.

Fabasoft’s Stefan Arnold highlighted a large number of product enhancements and new features of the Fabasoft eGov-Suite. Ease of usability and the possibility to work regardless of time and place are playing an increasingly important role these days. In a detailed live demo, Arnold showed how electronic administrative work can be carried out from within the well-known Microsoft Office environment. The relevant functions are accessible via the ribbon of the respective Office applications, for example Microsoft Word or Outlook. In addition, the functionality for annotations has been extended with elements such as colour and form selection in the Viewer. The development team has also focused on “digital sanitisation”. New functions now make it possible to sanitise documents digitally.

The challenges of digitisation and the way in which the Bavarian State Chancellery (“Bayerische Staatskanzlei”) is dealing with them were presented by Ministerialrat Dipl.-Ing Rupert Odersky. He offered insights into the progress of digital transformation at the Bavarian State Chancellery and how it will permanently change their modes of operation. The Bavarian State Chancellery has identified four fields of action for implementation: procuring the required hardware, optimising processes, adapting software as well as training users digitally. In a phased approach that begins with the central departments and ends with the top level, workflow digitisation is implemented step-by-step. Odersky vividly demonstrated that digitisation mainly concerns the people involved, since their established routines are suddenly put to a test. It is therefore important to include them from the beginning and train them digitally, for example with videos that describe use cases they are dealing with in their daily work.

After a break that was used for networking, Fabasoft’s Andreas Dangl highlighted the most important aspects of the EU General Data Protection Regulation (EU-GDPR). The regulation will take effect on May 25, 2018. Organisations dealing with personal data - their administration, processing or storing - still need to implement a lot in order to comply with the provisions. In his presentation of the EU-GDPR toolbox, Andreas Dangl illustrated how the Fabasoft Cloud can be used to manage contact details including communication or procedures directories with full traceability. The EU-GDPR toolbox is offering a variety of functions to support organisations in complying with these strict requirements and reacting quickly to requests by any persons concerned.

In his closing keynote “The digital transformation and its enemies”, Prof. Dipl.-Ing. Helmut Fallmann, Fabasoft, critically explored the challenges which politics, economy, administration and businesses have to meet within the context of digital transformation. There is no doubt that digitisation has an influence on all aspects of our lives. Fallmann argues that society now needs to prepare for these new requirements, for example in the area of education by teaching basic know-how in languages and mathematics, or transforming the content and methods of what is taught. For Fallmann, the necessity to do so is clear: the “war for digital talents” is imminent. As far as small and medium-sized businesses are concerned, the development of digital know-how is currently one of the most important challenges. Improvements are also needed with regard to public services, for example by using the “Bürgerkarte” (Austrian Citizen Card) as a means of electronic proof of identity. Helmut Fallmann: “In many areas, there is still a lot of work to be done. With the right emphases, ambitious plans for digitisation are well achievable.”

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