Success factors and challenges on the way towards paperless administration
The Bavarian State Chancellery is working intensively on digital transformation to move its administrative processes from the world of paper into the digital world. In doing so, the human element is at the centre of attention.
The attempts at interpreting the term “digital transformation” are manifold. What are its promises, where lie the challenges? What does it all mean for the employees? In the course of introducing the electronic file for electronic process handling, the Bavarian State Chancellery has been thoroughly dealing with this issue and is particularly focusing on the human element.
The full article is available in the March edition of Behörden Spiegel on page 31 and also online (in German)!