You didn't receive a Mobile PIN?

If you did not receive a Mobile PIN when logging into the Fabasoft Business Process Cloud, this may be due to the following reasons:

 

  • The SMS with the Mobile PIN did not arrive. 

Please try again to log into the Fabasoft Business Process Cloud using this link.

If you have again not received a Mobile PIN, click on "Send Mobile PIN again" - you can repeat this process twice. If the problem persists, just click on "Support" in the upper right corner of the login screen and tell us your problem. Alternatively, you can also contact our support using this link.

 

  • You have just registered and typed your mobile phone number incorrectly.

Contact your Cloud Organization Administrator. He or she can make the changes as you wish.

 

  • You would prefer to receive the PIN by email in the future.

Contact your Cloud Organization Administrator. He or she can make the changes as you wish.

 

  • You have a new e-mail address or a new mobile phone number.

Contact your Cloud Organization Administrator. He or she can make the changes as you wish.

 

  • You are using virtual phone numbers.

The use of virtual telephone numbers (such as Google Voice) is not possible for technical reasons.