Cloud General - Planned Maintenance and Monitoring Reports - Public Cloud

Planned system maintenance work

In order to provide you with the highest possible software and service quality, we need to do maintenance work on our servers from time to time.

On Thursday, July 21st 2016 our SMS provider is carrying out maintenance work between 01:00 am and 03:00 am (CEST). We expect no interruptions but we apologize if there should be delays when requesting Mobile PINs via SMS for login in Fabasoft Cloud.

 

 

 

Monitoring reports

Permanent availability and quick response times are incredibly important to us! Here you can follow the service level key performance indicators for the Fabasoft Cloud services.

Fabasoft Cloud Austria January February March April May June
Availability 100,00% 100,00% 99,998% 99,998% 100,00% 99,999%
Average speed (data center) 96 ms 75 ms 35 ms 34 ms 54 ms 70 ms
Average speed (client) 1.212 ms 1.056 ms 978 ms 980 ms 945 ms 840 ms
Fabasoft Cloud Germany January February March April May June
Availability 100,00% 100,00% 100,00% 100,00% 100,00% 100,00%
Average speed (data center) 235 ms 62 ms 84 ms 159 ms 123 ms 360 ms
Average speed (client) 1.025 ms 934 ms 1.383 ms 1.353 ms 1.593 ms 2.551 ms
Fabasoft Cloud Switzerland January February March April May June
Availability 100,00% 100,00% 99,985% 100,00% 100,00% 100,00%
Average speed (data center) 82 ms 73 ms 77 ms 63 ms 67 ms 82 ms
Average speed (client) 1.094 ms 789 ms 711 ms 744 ms 711 ms 963 ms
Mindbreeze InSite January February March April May June
Availability 100,00% 100,00% 99,988% 100,00% 100,00% 100,00%
HeadsUp! User Engagement January February March April May June
Availability 100,00% 100,00% 99,998% 100,00% 100,00% 100,00%


Values up until and including June, 30st 2016 are considered.

Measurement of the response times and availability is done with Fabasoft app.telemetry.

2016-07-16