Knowledge Base

The Knowledge Base offers access to technical information about Fabasoft software products, hints for problem analysis, best practises and results of frequently raised service requests.  To search the Knowledge Base, use the Mindbreeze search.

  • How to find core dumps in Linux

    How to find core dumps in Linux The easiest way to find core dumps in Linux is to search with the following command: find /var/opt/fabasoft –name “core*“If you found a core file on your system you can easily find out which service crashed by executing: gdb -core To analyze the core file... read more
  • Memory values in Fabasoft Components Kernel event log entries

    .responsive-example-table td, .responsive-example-table th { text-align: left!important; } Memory values in Fabasoft Components Kernel event log entries In event log entries of the Fabasoft Components Kernel you can find information about the current memory usage, e.g. Sizable RPC call... read more
  • Java Out Of Memory Exceptions

    Information Each Fabasoft Folio Kernel instance starts it's own Java Environment to process Java code and also 3rd-party Java libraries. Although the Java environment is running inside of the Fabasoft Folio Kernel process, it has it's own memory management. If the Java environments runs out of... read more
  • Usage of cURL library in Fabasoft Folio Client

    Starting with Fabasoft Folio 2016 UR3 (16.0.7) the Fabasoft Folio Client is enhanced by a second library to communicate with the Fabasoft Folio Webservices. The old library is WinInet, the newer library is cURL.  In the following table the default behaviour and the registry key to enable the new... read more
  • Linux: LDAP Authentication and PAM

    Information Under Linux, the LDAP configuration for the Fabasoft Folio Webservices is done in the Virtual Application Configuration (Default: FSCVAPP@1.1001:DefaultConfig). With that single configuration, by default it is not possible to request special password input from the user when signing... read more
  • Mindbreeze Web Client not working on Windows 10 with Kerberos

    Information With Kerberos Single-Signon activated, Windows 10 clients cannot connect to a Mindbreeze Client Webservices. Authentication is denied. This behaviour is caused by the new Windows 10 functionality "Credential Guard" that restricts delegation of Kerberos tickets, that is neccessary to... read more
  • Word 2016 DocProperty problems after Microsoft Office security update (September 2017)

    Information We got informed of customers that information in Word documents is lost after the installation of September 2017 security update KB 4011039 and KB3213656 for Microsoft Office 2016. Symptoms are missing data in table cells (normal text, DocProperties, mail merge fields) when Word... read more
  • IIS - The module fscvext.dll failed to load. The data is in the error

    Infomation This behavior may occur, if you revert your web- or conversion server to an erlier version of Fabasoft Folio. fscvext.dll is the ISAPI module responsible to redirect web request to the Fabasoft Kernel. Fabasoft registers it's ISAPI module fscvext.dll in IIS. If the uninstallation misses... read more
  • Performance Issues with Oracle 12c

    Information We got information from a customer that upgrading the underlaying Oracle Database 11g to Oracle Database 12c brought up obvious performance issues with Fabasoft Folio / Fabasoft eGov-Suite products. For example, the startup time of the Fabasoft Folio Backendservices in a test... read more
  • Fabasoft iArchive Hotfix - Inconsistencies when objects are restored

    Summary Under the prevailing circumstances data changes can occur when archived objects are restored. A hotfix is available from Fabasoft. Information Under the following circumstances data changes or data corruption can occur for involved objects: Fabasoft iArchive is in use,  AND CSV migrations... read more
  • Executing Expressions without Expression Tester

    Summary Sometimes it is necessary to execute expressions without the use of the Fabasoft Expression Tester. This is possible by using the fsceval command line tool to execute these expressions. Information The fsceval tool is provided on all Fabasoft Servers in a domain environment. Please be... read more
  • Firefox has not produced the result file within the maximum allowed time span

    Information During conversion on Linux using Firefox you may receive this error message: Firefox hasn't produced the result file within the maximum allowed time span ps2pdf cannot be found in folder /usr/bin but in /usr/local/bin. This program is necessary to convert postscript files into pdf files... read more
  • SQL Stress Tool

    SQLStress is a tool to stress test a Microsoft SQL Server installation. Its main purpose is to find infrastructure problems within an installation. It can also be used for hardware sizing, system tuning or benchmarking. The focus is on simplicity. You should be up and running within minutes. http... read more
  • Automatic object locks

    Information Beginning with Fabasoft eGov-Suite 7.0 and Fabasoft Folio 2007 the Fabasoft kernel provides an automatic lock feature when object properties are modified without explicit locking. Details If an object property is modified and the object was not locked, the kernel writes an event log... read more
  • The true story about Object IDs

    This article describes how the Fabasoft Components kernel calculates new Object IDs. Description When a new object is created the Fabasoft Components kernel asks the Fabasoft Components COO service for the next available Object ID. The Object ID is the last part of the Object Address, e.g. COO.1234... read more
  • Configure basic authentication for the Mindbreeze configuration site on Linux (via Apache mod_ssl module)

    Summary In order to only grant specific users access to the Mindbreeze configuration on Linux it is possible to place the configuration site behind a reverse proxy requiring basic authentication. This article describes the necessary steps to set up the proxy, a sample proxy configuration is... read more
  • Information regarding Mindbreeze search suggestions

    Summary In case of configuration deficiencies in Fabasoft Folio or the Fabasoft eGov-Suite, objects may be indexed without proper ACL information in the Mindbreeze index. As no ACL information is available, a potential hit must be considered "searchable" and the final access check will be performed... read more
  • Usage of ADERPC-SPNs in modern versions of Microsoft Windows Server

    Overview Modern versions of Microsoft Windows Server, from Windows Server 2012 onwards, require the creation of ADERPC SPNs for all Fabasoft Folio Backend Servers. Details According to our experience with multiple Fabasoft Folio installations using modern Microsoft Windows Server versions,... read more
  • Fabasoft Folio Client with Mozilla Firefox version 52 and above

    Summary Mozilla Firefox disabled the Add-On interface NPAPI starting with Firefox Version 52. Firefox Add-Ons using the NPAPI are automatically disabled in Firefox Version 52 and above. Fabasoft Folio has used the NPAPI from Firefox, but with anouncement of the deprecation of the NPAPI, Fabasoft re... read more
  • GPL Ghostscript 9.06 and PDF/A conformance with modern color profiles

    Overview When using the current color profiles from the PDF/A documents generated with GPL Ghostscript produce the error "The value of the key N is 4 but must be 3." in most validators. Details This error message is generated because the definition file "" of... read more
  • Oracle Java Licensing Information

    Information Due to changes in the licensing program for Oracle Java valid by January 2019, customers are required to license Oracle Java for business, commercial or production use. This will apply for all public updates for Oracle Java SE released after January 2019. read more
  • ORA error codes recognized by Fabasoft Folio COO-Services

    Summary Fabasoft Folio, more precisely the Fabasoft Folio COO-Services, has built-in error handling for about a dozen of ORA error codes. If one of that error codes is received, the COO-Service is trying to retry the query, and on further errors, will finally force a reconnect to the Oracle Instant... read more
  • MMC cleanup may delete referenced content on database failure

    Summary Fabasoft found an issue in the MMC cleanup functionality in a specific error condition that may lead to deletion of content in an MMC-Service area, that is still referenced in the database and therefore shouldn't be deleted. The issue is unlikely to appear as it is dependent to several... read more
  • Constraint Check Error #012: Unique index is missing

    Information Fabasoft Folio COO-Services do a check of it's default database indexes on every startup, and tries to create these indexes if they are missing. These indexes are required for performance and consistency. If a COO-Service detects a missing index, and cannot create it if missing, the... read more
  • Malicious Website can Perform Actions Through Fabasoft Cloud or Fabasoft Folio Browser Extension (FSC21815)

    ID: FSC21815 Affected Components: Fabasoft Cloud Client, Fabasoft Folio Client Severity: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:L, Basic Score: 8.3 (High) Status: Final First published: 14.05.2020 CVEs: - Summary The Fabasoft Cloud or Fabasoft Folio browser extension uses web messaging to... read more
  • Access to Confidential Data Possible via Image Conversion (FSC21814)

    ID: FSC21814 Affected Components: Fabasoft Cloud Web Services, Fabasoft Folio Web Services Severity: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N, Basic Score: 6,5 (Medium) Status: Final First published: 14.05.2020 CVEs: CVE-2018-16323 Summary Due to the vulnerability CVE-2018-16323 in ImageMagick... read more
  • Folio Client Mailmerge interruption can lead to wrong content (FSC25088)

    ID: FSC25088 Affected Components: Fabasoft Folio Client with Fabasoft eGov-Suite Severity: CVSS:3.1/AV:L/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N, Basic Score: 4,2 (Medium) Status: New First published: 23.11.2020 CVEs: - Summary Running the mail-merge process from within Fabasoft eGov-Suite (that is... read more
  • Message FSCVAPP-00106: CheckStackDepth: too many steps on stack; maximum process steps on stack

    Summary This article informs about the backgrounds of the eventlog message FSCVAPP-00106: CheckStackDepth: too many steps on stack; maximum process steps on stack. The message is triggered, if a user opens more vapp instances (e.g. overlays) in the web client then the maximum specified stack size (... read more

Available hotfixes

Available hotfixes for Fabasoft Folio and the Fabasoft eGov-Suite (PDF-Download)

Fabasoft Service Desk

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