Fabasoft Operations Management supports major customers in managing their Fabasoft eGov-Suite and Fabasoft Folio 2007 server systems. By providing on-site monitoring, we ensure the smooth operation of Fabasoft software products and server systems.
By continuously monitoring the system load and analysing key figures, performance tuning measurements can be taken and system optimizations can be calculated.
Fabasoft Operations Management monitors all components that are part of the Fabasoft eGov-Suite or Fabasoft Folio 2007 system environment, for example:
- Cluster
- Database server
- Fabasoft Components backend server
- Fabasoft Components frontend server
- Fabasoft Components conversion server
- Backup server
- Interfaces to other systems as for example Fabasoft iArchiveLink
(certified SAP ArchiveLink interface) - Forms server (Fabasoft eGov-Forms)
The services and operations offered by Fabasoft Operations Management include:
Monitoring
- Monitoring specific Microsoft Windows services and processes
- Review and analysis of application specific log files (database, Internet Information Services, cluster etc.)
- Monitoring of the cluster groups and resources, analysis of the cluster logs
- Monitoring of the Microsoft Indexing Service catalogue
- Monitoring of the available storage capacity
- Monitoring of increases in the amount of data
- Holistic monitoring of system performance and checks for load peaks
- Monitoring of backups
Operating
- Installation of service packs and hotfixes
- Maintenance measures in Fabasoft eGov-Suite or Fabasoft Folio 2007
- Reveal optimization potentials in the systems
- Restore the data of Fabasoft eGov-Suite or Fabasoft Folio 2007 in case of data loss
Documentation
- Developing performance baselines
- Keeping an operations management logbook including a chronological index of monitoring and operating activities
- Keeping a system documentation
- Documentation of the concerted operation management activities (instruction manual)
- Messages to the central monitoring system
