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Knowledge Management

Fabasoft products for knowledge management leverage knowledge and enhance competitiveness through better use of individual and collective knowledge resources. As connective tools between content and users they represent the basis of processes and activities of knowledge utilization.

Decisive Success Factors

Corporate culture should support acquisition and capture of knowledge resources.
Processes and activities should orient towards creation of knowledge resources.
Easy access to enterprise critical knowledge resources increases the motivation of employees.
User-friendly usage and creation of knowledge resources support knowledge increase.
Knowledge management can not arise without skills and motivation of individual employees.

Knowing, what I know

Knowledge access involves targeted searches of cross-application knowledge resources based on metadata and content. Challenges include efficiency of handling (e.g. hits get displayed in real-time whilst entering a search) and navigating large data pools.

Mindbreeze Enterprise Search is the prize-winning answer from Fabasoft for a fast, simple and cross-application full text enterprise search.

Creating Knowledge - Using Knowledge

Documents are not transmitted by countless copies and versions but passed securely via pointers, securely and in a transparent way. Thus, the obligatory question on the current state of the document is no longer necessary: automatic release versions and transparent versioning of documents create an overview anytime.

The possibility of automatic categorizing of documents simplifies improvement of existing business structures and processes. The user is disencumbered from routine jobs as categorizing is based upon rules of the system.

The implicit acquisition of knowledge using intelligent products supports knowledge management activities in the enterprise. Knowledge increase through linking existing metadata with contents occurs in the background. By means of processes and tools optimized for acquisition of knowledge, new possibilities for using data are ever present.

The document management system contained in Fabasoft Folio 2007 and in Fabasoft eGov-Suite is the basis of knowledge management in enterprises.